Relationship Centred Care at Hallmark Care Homes

We all thrive in the company of others, talking, laughing & playing. At all Hallmark care homes relationship-centred care is at the heart of everything we do. 

Not only do team members at Hallmark Care form strong relationships with each resident, they also encourage residents to form bonds with each other. Through the range of activities on offer at a Hallmark care home – from art and craft sessions, sing-alongs and being part of the gardening club – friendships are formed and new memories made. The social spaces are also abuzz with game-playing, chatting and cake-eating – both with family members visiting and residents.Of course, they understand the importance of ‘me time’ as well, which is why there’s always the option for residents to opt for some peace and quiet – either in the beautiful gardens, in their own private bedroom or in a quiet nook.    

You know your loved one best and Hallmark Care recognise that selecting the right care home for them is an emotional decision. Will they be safe? Will they be stimulated? Will they be happy? If the multiple Hallmark awards and the current residents’ smiles are anything to go by, the answer is a resounding YES. Every resident is unique, with their own needs, interests and personality, which is why they get to know them properly – by spending time with both them and their family. Staff ask questions and, more importantly,  listen to the answers, so that are able to fulfil each person’s medical, physical, emotional and social requirements. Hallmark Care want each resident to feel comfortable in their new home, without having to give up the things they enjoy. As such, your mum can still enjoy her weekly trip to the hairdresser in the on-site salon and your dad can still read his newspaper in one of the relaxing lounges or in the garden during the summer months. 

When it comes to the health and wellbeing of residents, the company of like-minded companions cannot be underestimated. The relationship- centred care encourages friendships both inside the care home and in the wider community, which can both open up new opportunities and allow residents to continue with a much-loved hobby or pastime. Theycan’t wait to meet – and get to know – your loved one. 

If you’re looking for the highest quality care for your loved one, “let’s get together and talk”. They would be delighted to arrange a family visit at your nearest Hallmark Care Home and answer any questions you may have.